Evelyn T. Chang MD, MSHS, Alexis Huynh PhD, MPH, Caroline Yoo PhD, Jean Yoon PhD, MHS, Donna M. Zulman MD, MS, Michael K. Ong MD, PhD, Melissa Klein MD, MPH, Jessica Eng MD, Sudip Roy MD, Susan E. Stockdale PhD, Elvira E. Jimenez PhD, MPH, Angela Denietolis MD, Jack Needleman PhD & Steven M. Asch MD, MPH on behalf of the PACT Intensive Management (PIM) Demonstration Sites, PIM National Evaluation Center, and PIM Executive Committee