Use this curriculum to help faculty give clearer, more effective feedback!
Need a ready-to-use faculty-development session for clinical teachers? Download Making Feedback SMART and Learner-Centered for practical feedback training, role-play scenarios, facilitator notes, and participant handouts.
Course description
This curriculum provides a structured, skills-based approach to training clinical supervisors to deliver effective feedback in real-time clinical settings. Across two 45-minute workshops, participants develop strategies to provide feedback that is clear, goal-oriented, and responsive to the learner’s emotional state, while maintaining a psychologically safe learning environment. The curriculum is designed to enhance both comfort with and confidence in delivering feedback.
The workshops draw on learner-centered and coaching-informed approaches, emphasizing a growth mindset.
Each workshop includes didactics, small-group role-plays, and large-group debriefs.
The first workshop includes a brief didactic on high-quality feedback, introduces the SMART (Specific, Measurable, Achievable, Realistic, Timely) mnemonic, commonly used for coaching and goal setting, as a tool for giving feedback, and incorporates straightforward scenarios to familiarize participants with the SMART tool. The didactics and role-plays in the second workshop address giving feedback in emotionally challenging situations.
The two-part design allows participants to apply skills from the first workshop during their clinical teaching activities and reflect on those experiences at the beginning of the second workshop. The curriculum can also be adapted to a single 75- to 90-minute session.
The first workshop is ideally facilitated by three instructors, but can be conducted by a primary instructor with one assistant supporting role-play demonstration. The second workshop can be facilitated by one to three instructors.
Materials:
The materials provided include:
- Two PowerPoint slide decks with detailed presenter notes to guide instructors
- Role-play scenario scripts for the first workshop
- A Word document with handouts for the second workshop, including guidance for preparing participant packets
- Additional materials needed to present the workshop include a whiteboard or flipcharts and markers.
Learning Objectives
- Deliver Specific, Measurable, Achievable, Realistic, and Timely feedback in typical and challenging learning scenarios
- Develop practical approaches to common challenging feedback situations, including emotionally charged situations
CME/MOC Hours & Expiration Date
There is no CME MOC available for this content.
Presenters
Kelly Kieffer, MD, MS
Brianna Ambrus, MAT, MPH
Dave Haughey, MD
Shane Greene, MD
